Frequently Asked Questions
Jouney with Frog Mark Toour and Travel.
Frequently Questions From our Clients
We provide a range of services including guided tours, wildlife safaris, cultural experiences, and adventure activities across Uganda. Our packages can be customized to suit your interests and preferences.
You can book a tour by visiting our website and filling out the booking form, or by contacting our customer service team via email or phone. A deposit may be required to secure your reservation.
The best time to visit Uganda is during the dry seasons, which run from December to February and June to September. However, Uganda can be visited year-round, as each season offers unique experiences.
We accept various payment methods including credit/debit cards, mobile money, and bank transfers. Please check our website for specific payment options.
No, we pride ourselves on transparency. All costs, including accommodations, meals, and activities, are outlined in your booking confirmation. Please review your itinerary for detailed pricing.
You can book a tour by visiting our website and filling out the booking form, or by contacting our customer service team via email or phone. A deposit may be required to secure your reservation.
Yes, Uganda is generally a safe country for tourists. We recommend following standard travel precautions, such as avoiding isolated areas at night and keeping your belongings secure.
It is recommended to have vaccinations for diseases such as Yellow Fever, Hepatitis A and B, and Typhoid. Consult with your healthcare provider before your trip for personalized advice.
We offer various tours including wildlife safaris, gorilla trekking, cultural tours, and adventure activities such as white-water rafting and hiking in national parks.
Our tour groups typically range from 4 to 12 people, ensuring a more personalized experience. Private tours are also available upon request.
We offer a variety of accommodations, from budget-friendly lodges to luxury hotels, depending on your preferences and the package you choose.
You can reach our customer service team via email or by Whatsapp. We are here to assist you!
You can book a tour by visiting our website and filling out the booking form, or by contacting our customer service team via email or phone. A deposit may be required to secure your reservation.
Yes, Uganda is generally a safe country for tourists. We recommend following standard travel precautions, such as avoiding isolated areas at night and keeping your belongings secure.
